Data Sovereignty & Domestic Perimeter
We maintain a strict "Domestic-Only" data policy to simplify jurisdictional compliance and mitigate international legal risks. For government agencies, data residency is a non-negotiable aspect of fire safety data management. Unlike many SaaS providers that offshore their support or development, FireInspection360 operates within a hardened domestic perimeter. This means that every byte of data, from initial permit application to final fire investigation report, remains under the jurisdiction of U.S. law.
- US-Exclusive Operations: 100% of our engineering, DevOps, and customer support teams are based in the United States. This ensures that every individual with administrative access to your environment has undergone domestic vetting and operates within the same legal and ethical framework as your department.
- Geographic Confinement: All application logic, databases, and secondary storage are hosted exclusively on US-soil servers. No data packets ever leave the domestic network, ensuring your jurisdiction stays compliant with local and federal data privacy mandates. This eliminates the "gray area" of international data routing where data might be subject to foreign surveillance or local privacy laws.
- Domestic Integrity: By keeping our footprint entirely within the U.S., we eliminate the risks associated with cross-border data transfer. This structure is specifically designed to meet the high-security requirements of municipal fire marshal software, providing a clean, auditable trail of data residency that simplifies your department's annual IT audits.
Identity & Infrastructure Integrity
Our platform leverages enterprise-grade protocols and audited infrastructure to maintain a hardened environment for fire department software solutions. We understand that identity is the new perimeter, and our system is designed to integrate seamlessly with your existing security stack rather than creating new vulnerabilities.
- OIDC-Native Integration: We utilize OpenID Connect (OIDC) for seamless authentication. This allows your department to maintain a single source of truth for identities without managing a separate credential database within our platform. By leveraging OIDC, we ensure that when an employee leaves your department and is deactivated in your central directory, their access to FireInspection360 is revoked instantly and automatically.
- Externalized MFA: By tethering authentication to your department’s SSO provider, the platform inherits your specific security posture—including Multi-Factor Authentication (MFA)—ensuring access is controlled by your existing enterprise policies. This approach allows your IT team to enforce biometric, hardware-token, or app-based MFA without needing to configure separate settings within our application.
- SOC2 Audited Infrastructure: FireInspection360 is built on top of SOC2 Type II compliant subprocessors and data centers. This means our underlying physical and virtual hardware meets the highest industry standards for security, availability, and processing integrity. We provide a platform that is not only secure in its code but also secure in its physical world presence, from guarded data centers to redundant power supplies.
Zero-Footprint Payment Processing
We have architecturally eliminated the primary security vector for financial data by ensuring that sensitive payment information never touches our infrastructure. This is critical for jurisdictions managing fire permit fees and ITM reporting charges, where public trust in financial handling is paramount.
- Third-Party Vaulting: All financial transactions and payment card industry (PCI) data are handled through Tier-1, PCI-DSS Level 1 certified payment vendors. When a contractor pays a fee, the data is encrypted at the browser level and sent directly to the payment processor. FireInspection360 only receives a secure "token" confirming the payment was successful, keeping the actual credit card digits far away from our servers.
- No Stored PII: FireInspection360 never stores, processes, or transmits primary account numbers (PAN) within our own infrastructure. By removing this data entirely from our environment, your department’s audit scope is significantly reduced. You can confidently report to your city council or board that your fire inspection billing system is architected to be "PCI-blind," effectively eliminating the risk of a financial data breach on your watch.
Cryptographic Standards & Vulnerability Management
We employ a proactive defense strategy to protect data at rest and in transit, ensuring the highest level of digital security for fire marshals. Our security team treats every piece of data as mission-critical, applying the same standards used by financial institutions.
- Encryption Standards: All communication is forced over TLS 1.2+, and all data at rest is secured using AES-256 bit encryption. This creates a dual-layer "wrapper" around your data. Whether it is moving through the air to a mobile tablet or sitting on a physical disk in a server rack, it is scrambled into an unreadable state that can only be unlocked by the systems authorized keys.
- Continuous Monitoring: We utilize real-time threat detection and logging to identify and mitigate suspicious activity the moment it occurs. Our systems are monitored 24/7/365, with automated alerts that trigger the moment an unusual access pattern or unauthorized configuration change is detected. This "always-on" vigil ensures that your life safety data is protected while you sleep.
- Vulnerability Scanning: Our codebase and infrastructure undergo regular, automated vulnerability scans. We stay ahead of the OWASP Top 10 threats, ensuring that our fire prevention platform is patched against the latest exploits. We don't wait for a breach to happen; we actively search for weaknesses in our perimeter every day, performing rigorous regression testing with every software update.
Extreme Resiliency & Rigorous Uptime
Our infrastructure is designed for "Always-On" performance through massive redundancy, providing the reliability required for mission-critical fire inspection software. In the public safety sector, "down-time" can mean a delay in life-saving inspections or a backlog in critical safety permits.
- Triple-Region Replication: Every document, inspection report, and permit is synchronously backed up across three distinct geographic regions in the US. Unlike standard "backups" that might be a day old, our data is mirrored in real-time. This means if a natural disaster takes out a data center in Virginia, your data is already live and waiting in two other locations.
- Durability & Recovery: This 3-region strategy ensures that even a catastrophic regional cloud outage results in zero data loss. We prioritize data durability so that historical inspection records, which may be needed for legal evidence or insurance audits years down the line.
- Rigorous Uptime: We maintain a high-availability architecture. Our platform is built to handle massive spikes in traffic—such as the first week of a new annual permit cycle—without slowing down. Our load-balancers monitor system health and automatically reroute traffic to healthy server nodes, ensuring your field inspectors never see a "loading" spinner when they are standing in a mechanical room.
Accessibility: Section 508 & Mobile Standards
FireInspection360 is committed to ensuring that our tools are usable by every member of your team, making it the most inclusive fire safety software on the market. Accessibility isn't just a legal requirement; it's about making sure the best people for the job can do the job effectively.
- WCAG 2.1 AA & Section 508: We develop against the Web Content Accessibility Guidelines (WCAG) 2.1, focusing on screen-reader compatibility, keyboard-only navigation, and high-contrast visual modes. This ensures your department remains compliant with federal accessibility laws and provides a dignified, efficient experience for employees with visual or motor impairments.
- Mobile Accessibility: Whether your team uses ruggedized tablets, iPads, or smartphones, our interface dynamically scales to provide an optimized experience. We prioritize high-readability fonts and touch-optimized targets, ensuring that data entry is accurate even when using tablets in high-stress or outdoor environments.
